Shepherd MDM For Apple Business Manager Clients 

14th June 2023
shepherd MDM

Quick Summary 

By integrating Apple Business Manager with Mobile Device Management, businesses can easily oversee their devices and ensure none go astray. Shepherd for Apple and Shepherd for Mobile, pair seamlessly with Apple Business Manager, making the deployment and management of Apple IT hardware effortless for small to medium-sized enterprise’s (SME’s).

Understanding Apple Business Manager

Apple Business Manager (ABM) is a web-based portal that facilitates the remote bulk deployment of Apple devices, apps, and content. This platform allows businesses to efficiently deploy and manage all Apple hardware across their organisation.

Key features of ABM include:

  • Auto Deployment of Apple Apps: Remote installation of Apple applications
  • Device Registration: Ensures devices are registered as business products with Apple
  • Auto-Enrollment in MDM: Seamless integration with MDM systems like Shepherd
  • Device Inventory: Maintains a record of all devices and their serial numbers with Apple
  • Managed Apple IDs: Enables oversight of employee Apple IDs
  • Volume Purchase Program (VPP): Allows bulk purchasing and distribution of apps
  • Device Override: Useful for handling locked devices when staff leave abruptly

These features enhance security and provide a comprehensive overview of your Apple inventory. 

ABM is designed to work in tandem with software like Shepherd MDM to offer granular control over your Apple hardware. 

shepherd MDM with hardsoft

What is Mobile Device Management (MDM)?

Mobile Device Management (MDM) helps businesses control how devices within their IT infrastructure are used. With MDM, you can:

  • Control app installations
  • Manage data movement across your network
  • Wipe data from lost devices

Introducing Shepherd MDM

Shepherd is a cutting-edge MDM system, with three solutions tailored to your device estate.

Shepherd SolutionDevice Estate
Shepherd for AppleMacOS and iOS Devices
Shepherd for MobileiPhones & iPads
Shepherd FusionMixed estate of devices: Apple, Windows, Android, ChromeOS, Linux

At just £1.95 per user per week with Shepherd for Apple offers robust security features and a wide range of functions, making it perfect for smaller companies.

Shepherd’s full feature list includes:

  • Asset Management
  • Dashboards and Reports
  • User and Client Management
  • Profile Management and Deployment
  • Automated Device Enrolment (ADE) Support
  • Hardware Inventory
  • Self Service Catalog
  • Apple Apps and Books Support
  • Scheduled or On-Demand Maintenance
  • Real-time Device Monitoring & Alerting
  • Screen Sharing
  • Instant Remote Command Execution
  • Real-time Communication
  • Live Device Shell
  • 100% Cloud Architecture
  • Direct Command Line Access
  • Integrated Remote Control
  • Active Monitoring with Automated Remediation
  • Dynamic Peer-to-Peer LANCache Software Distribution
  • Live Script Execution
  • Up-to-the-minute Software Inventory & Status

The Benefits of Using ABM and Shepherd Together

Combining Apple Business Manager with Shepherd MDM provides a comprehensive solution for purchasing, deploying, and managing Apple devices. 

While ABM handles bulk orders, device registration, and deployment, Shepherd ensures you can track and control device usage effectively. 

Without MDM software, you may miss out on some features, here’s a handy comparison to show you. 

FeatureApple BusinessShepherd for AppleShepherd for MobileShepherd Fusion
AI ScriptingYes
Self-service for applications and scripts  YesYesYes
Remote access and controlYesYesYes
Scheduled ReportingYesYesYes
Firmware LockYesYesYes
Device diagnostics and informationYesYesYes
Local admin and standard user elevationYesYesYes
Local user account controlYesYesYes
Compliance support (for example, Cyber Essentials)YesYesYes
Application versioning and reportingYesYesYes
BYOD support Limited – using managed Apple IDYesYesYes
Google and Microsoft 365 Identity integrationLimited – links to webpages and additional config requiredYesYesYes
Keep applications up to date with patch managementYes, but only from the App storeYesYesYes
Track lost deviceYesYesYesYes
Custom payloads from Apple configuratorYesYesYesYes
Zero-touch deploymentYesYesYesYes
Activation Lock controlYesYesYesYes
Password policyYesYesYesYes
FileVault enforcedYesYesYesYes
Screen lock controlYesYesYesYes
Lock deviceYesYesYesYes
Erase deviceYesYesYesYes
Keep macOS up to dateYesYes YesYes

Shepherd for Apple’s affordability (£1.95 per user per week) and rich feature set make it one of the most cost-effective Apple MDM solutions on the market. 


Key Takeaways

  • Apple Business Manager simplifies the purchasing, deployment, and registration of Apple devices across your organisation.
  • Shepherd MDM extends ABM’s capabilities by providing advanced device management, monitoring, security, and automation tools.
  • Together, ABM and Shepherd deliver a streamlined, zero-touch deployment experience for Macs, iPhones, and iPads.
  • Shepherd provides powerful features including remote access, real-time monitoring, compliance support, software management, and automated remediation.
  • With pricing starting from just £1.95 per user per week, Shepherd for Apple offers a cost-effective MDM solution for SMEs looking to strengthen their Apple device management strategy.
  • Businesses using both ABM and Shepherd benefit from improved security, simplified administration, and greater visibility across their Apple estate.

shepherd MDM - managing your digital flock

FAQs

What is Apple Business Manager?

Apple Business Manager (ABM) is Apple’s web-based platform for organisations to purchase, deploy, and manage Apple devices, applications, and accounts at scale.

Do I need an MDM solution if I already have Apple Business Manager?

Yes. While ABM helps with device procurement, registration, and deployment, it requires an MDM solution such as Shepherd to apply policies, manage users, monitor devices, and enforce security settings.

What is zero-touch deployment?

Zero-touch deployment allows devices to be configured automatically when switched on for the first time, without requiring IT teams to manually set them up.

Can lost or stolen devices be managed remotely?

Yes. Combined with Apple Business Manager, Shepherd allows administrators to locate, lock, or erase managed devices remotely to help protect corporate data.


Ready to simplify Apple device management?

Whether you’re deploying your first MacBook or managing hundreds of Apple devices across your organisation, Shepherd and Apple Business Manager provide a powerful combination for secure, efficient device management.

From zero-touch deployment and automated enrolment to real-time monitoring and compliance support, Shepherd helps you get more value from your Apple estate while reducing the burden on your IT team.

Speak to a specialist to discuss your requirements and find the right Shepherd solution for your organisation.