What Is Shepherd?
A Simpler Way to Manage Business Devices
Shepherd gives IT teams one place to configure and manage the Macs, iPhones and iPads that keep your business running – and the Windows, ChromeOS or Linux machines too, if you need it. Less firefighting, more oversight.
Onboard in minutes
New hires get a fully configured device on day one, with apps, accounts and access set up before they open the lid. Policies, security settings and business applications are automatically applied, helping employees become productive from the moment they sign in.
Always audit-ready
See patch status, compliance and encryption across every device from a single dashboard whenever you need it. Real-time visibility and reporting make it easy to demonstrate security compliance, support audits and quickly identify devices that require attention.
Set up without the queue
Zero-touch enrolment means devices provision themselves the moment they’re unboxed, with no IT ticket required. Users can securely configure their own device while IT maintains full control, reducing support overhead and accelerating deployment at scale.
Built around what’s actually on your desks.
Not every business runs the same kit, so Shepherd comes in three sizes. Pick the one that matches your fleet – not one that makes your pay for coverage you don’t need.
For mixed device estates
MacOS and iOS businesses
For iPhone & iPad
What is Mobile Device Management?
Just like a shop manager keeps a watchful eye on employees, Mobile Device Management (MDM) software enables IT admins to monitor devices and ensure optimal performance while maintaining compliance with administrative policies.
MDM isn’t just for smartphones anymore. It’s now a must-have for managing tablets, laptops, and other connected devices. With MDM, downtime is minimized, and corporate networks remain secure. Experience the power of MDM and take control of your devices.
Does my company need an MDM platform?
As more and more organizations embrace the use of Apple products, IT admins without an MDM solution are facing a cumbersome and time-consuming process.
An Apple-specific MDM platform manages devices en masse, enforcing cybersecurity requirements, and freeing up IT resources. MDM enables you to streamline device management and focus on more important initiatives.
If you are struggling with these issues, Shepherd can provide you with a far more efficient device management solution.
How does Apple Business Manager work with Shepherd?
Apple Business Manager, in partnership with HardSoft, offers IT admins a comprehensive set of services to manage and secure Apple devices at scale.
It provides additional control over device enrolment and app distribution and simplifies reprovisioning and recommissioning.
HardSoft can centralise device enrolment and app deployment for teams. Apple requires businesses to register for their own account to enrol devices, but HardSoft can assist with the setup process.
I already use a remote monitoring & management tool (RMM), why do I need an MDM as well?
RMM tools are not as effective at managing and securing Apple devices, leading to a lack of control and security management. Most RMMs only allow inventory tracking and remote control, neglecting crucial tasks like patching, enforcing security policies, and protecting against cyber threats.
Using HardSoft’s Shepherd MDM solution alongside an RMM tool for Windows devices ensures standardisation and efficient management of all devices on your network.
Mobile Device Management (MDM) technology provides a range of indisputable benefits
Control your whole fleet of devices
MDM provides visibility into managed devices, allowing IT admins to configure, secure, and wipe data remotely.
Improved data and device security
MDM safeguards mobile devices, restricts apps and device use, enforces strong passwords, and encrypts sensitive data.
Reduced costs
MDM saves money for organisations with bring your own devices & choose your own device policies by providing secure device management and freeing up resources.
Faster redeployment
Quickly reprovision and return devices to service after a change in staff, lost/stolen or faulty machine.
Apple Business Manager
Automate device enrolment and deployment. Devices ship directly to users with company policies and apps pre-configured.
Always up-to-date
Roll out critical apps, software, and settings based on the user’s company role, instantly over the air.
