BOOMERANG! Device Lifecycle Management

Reprovisioning of your own IT devices. We will collect, redeploy, and ship so you don’t have to.

send your old device from a colleague and Hardsoft can reconfigure and send it back to you

HardSoft offers a unique Lifecycle Management service to help you seamlessly manage the allocation of your devices. As employees leave or freelancers complete a project, we can help you reprocess and allocate their devices to new employees! We will collect a device from one user – wipe, reformat, pre-configure – and then ship it out to your new end-user ready to use and ready to go!

You can get Boomerang Lifecycle Management cover on all or some of your devices for just £2.50+VAT per month per device (min. term of 12 months) or add it to your next order.

Alternatively, it’s £85 plus VAT for an ad-hoc reprovisioning via Boomerang

Please contact your Account Management to set up a subscription to Boomerang.

When you’re ready to Boomerang a device then give us at least 24 hours’ notice for the pick-up, then we’ll check it over, wipe the data and ship its new user on a day and time to suit them.

If you are not ready to send the device back out to a new user immediately, that’s no problem. We will store the device for you until you have a new user. There is no extra fee for storing a device for up to 6 months.

If you already have a Boomerang Lifecycle Management subscription – please complete the following for us to action your request. If you have any queries on this form or the collection arrangements, please email or call your Account Manager.

    There is a Fee payable by you of £50 for any missed collections dates, so we appreciate your assistance in making accurate pick-up arrangements. Note- Data is not our responsibility and we will be wiping all data within 24 hours of receipt of your Device.

    *If you wish to cancel you Microsoft 365 license, we will initiate your 30 day cancellation period. We can only cancel licenses when we receive the email address attached to the license.

    There is a fee of £85+ VAT per machine for this service that will need to be paid before collection. Once you submit this request our Team will contact you to confirm payment arrangements or go to and confirm your Collection and Delivery dates. Any queries please contact our Sales Admin team on 0207 1111 643 or email

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