BOOMERANG! Device Lifecycle Management

Reprovisioning of your own IT devices. We will collect, redeploy, and ship so you don’t have to.

HardSoft offers a unique Lifecycle Management service to help you seamlessly manage the allocation of your devices. As employees leave or freelancers complete a project, we can help you reprocess and allocate their devices to new employees! We will collect a device from one user – wipe, reformat, pre-configure – and then ship it out to your new end-user ready to use and ready to go!

You can get Boomerang Lifecycle Management cover on all or some of your devices for just £2.50+VAT per month per device (min. term of 12 months) or add it to your next order.

Alternatively, it’s £85 plus VAT for an ad-hoc reprovisioning via Boomerang

Please contact your Account Management to set up a subscription to Boomerang.

When you’re ready to Boomerang a device then give us at least 24 hours’ notice for the pick-up, then we’ll check it over, wipe the data and ship its new user on a day and time to suit them.

If you are not ready to send the device back out to a new user immediately, that’s no problem. We will store the device for you until you have a new user. There is no extra fee for storing a device for up to 6 months.

If you already have a Boomerang Lifecycle Management subscription – please complete the following for us to action your request. If you have any queries on this form or the collection arrangements, please email info@hardsoft.co.uk or call your Account Manager.

There is a Fee payable by you of £50 for any missed collections dates, so we appreciate your assistance in making accurate pick-up arrangements. Note- Data is not our responsibility and we will be wiping all data within 24 hours of receipt of your Device.

Your Company Name

Your Contact Number

Your Contact Email

Your Account Manager

Steve HillSophie HayesCraig DiggonsJamie DavisScarlett KeayRyan Kelly

Serial Number**

Charger?
Select Yes or NoYes my device has a chargerNo my device doesn't have a charger

Do you require packaging? (HardSoft are not liable for damage caused by poorly packaged devices)
Select Yes or NoYes I would like to have packaging sent to meNo I have my own packaging

Collection Address

Collection Contact

Collection Contact Email

Date of Collection*

Collection Contact Number

New Delivery Address

Delivery Contact

Delivery Contact Email

Delivery Contact Number

Do you want to reallocate your Microsoft 365 licenses?* N/A/Yes/No
Not ApplicableYesNo

Do you want to cancel the Microsoft 365 Licenses? N/A/Yes/No
Not ApplicableYesNo

If yes, please provide the email address attached to the license you wish to cancel

*If you wish to cancel you Microsoft 365 license, we will initiate your 30 day cancellation period. We can only cancel licenses when we receive the email address attached to the license.

Additional Notes (Optional)

There is a fee of £85+ VAT per machine for this service that will need to be paid before collection. Once you submit this request our Team will contact you to confirm payment arrangements or go to hardsoft.co.uk/pay and confirm your Collection and Delivery dates. Any queries please contact our Sales Admin team on 0207 1111 643 or email adminteam@hardsoft.co.uk

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