Inclusive Warranty & Technical Support for 3 years…
With your HardSoft lease
This warranty is inclusive of all parts and
These great options mean that you do not need a dedicated IT staff but can use our engineers for your support needs.
HardSoft has been established for over 25 years and has a team of both internal and field engineers, and offers enhanced warranty options. All engineers are trained on all machines.
Our inclusive warranty with all Devices is very extensive and comprehensive BUT there are situations where we can help on technical issues you just can’t get resolved elsewhere. . Therefore, on a Chargeable basis, we can help. Click for more details.
High End Workstations
If you have a lease for one of our high-end workstations, then you get all of the above plus 3 years ONSITE support. We will come to you to fix your machine; if we cannot do it onsite then we will replace your machine with a loan machine whilst yours is being fixed. This will negate
Networks and Servers
If you have chosen one of our great PC Network or Server deals then you will have a choice of packages to choose from; Bronze, Silver or Gold.
Accidental Damage Cover
On certain products, like many members of the Microsoft Surface Family, iPad’s & Apple Mac’s we offer cover against life’s small accidents. This covers cracked screens, for instance from drops, for three years. There is an excess to pay of £29 per Claim. This is not insurance against theft or loss and you will still need that cover.