Insurance

Insuring your new computer is much cheaper than you think with HardSoft.

Business users leasing a computer from HardSoft must have adequate insurance in place to cover the theft, loss or accidental damage of your new kit.

Just like a car, you need appropriate cover in place. If your new MacBook were stolen, you would still be liable for future lease payments. We therefore will ask you to send us (by email) a copy of your Policy that will adequately cover your new computers. All Apple iPads from HardSoft include insurance within the cost.

Competitive cover is available with your lease. Comprehensive cover is available at extra cost within your lease.

Example pricing (prices per annum, excluding VAT)

This covers accidental loss, theft and accidental damage. Cover allows 30 days worldwide cover annually. There is a £100 excess to pay with each claim.

From our enquiries, online insurers including Protect Your Bubble, Switched On Insurance and Endsleigh are more expensive, and the cover very poor. In some cases, insurers do not now cover high-value MacBook’s, Surface Books and the new iMac Pro.

You can choose to add this at any time throughout the lease contract of your computers. If you do not provide details of your own policy covering the equipment then cover will be added to your lease direct debit. This protects us all against any immediate loss and the knock-on consequences. You can cancel this at any time though by providing details of your cover to us.

A ‘No Quibble’ warranty is included within your business lease. Our inclusive warranty includes our brilliant collect, repair, return system which does not have any hidden excesses and we will even let you utilise one of our loan machines to keep you up and running.

Making an Insurance Claim

In the first instance please call us on 0207 1111 643 or email info@hardsoft.co.uk. We will check your policy is valid and, within a few hours, we will arrange the simple claim form to be completed or, in many circumstances, the claim can be completed over the phone. Replacement kit is usually a few days and a repair such as a laptop display is generally 5-7 days.

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