Safe, Secure & Built to last. Our Laptop networks come with every guarantee our other leases have with options to upgrade to the latest equipment after just 18 months.View all
5 x PC’s on a 3-year lease with the option to upgrade to the latest equipment after just 18 months.View all
A hybrid cloud solution with data centralised in an HP Server with the benefits of synchronised emails and calendars via Exchange Online.View all
A mobile solution with data centralised in an HP Server allowing synchronised emails and calendars via Exchange Online. If you need a mix of Desktop PC’s and Laptops or even a Mac then let us know.View all
Guaranteed ownership for just £1 with our Flexi-Lease Solution or choose to redeem that discount early with Pure-Rental Get the Devices & Support your business needs!View all
HardSoft has been trading for over thirty years and is a one-stop solution to all your technology needs! As an authorised reseller, and a credit broker, our packages have been tailor-made to work seamlessly alongside your business.
For just £5.74 per user, we offer a complete end-to-end network solution. It is free of hassle and provides you a PC and Laptop network solution with low upfront costs, while receiving the additional benefits offered with a subscription-based service!
Save on the time and effort of dealing with a range of suppliers. As a reseller of the latest technology from leading brands such as HP, Fujitsu, Lenovo and many more, we can supply the best device for your business. From there, our highly skilled technicians will ensure the installation and set-up of your new network goes smoothly. The team are on hand to give you telephone technical support throughout the duration of your lease, keeping your business up and running.
Full installation is included in our Silver and Gold support packages. Our highly trained technicians will install the cabling, server, and workstations quickly and efficiently at a time that suits you. We can also then handle migration of your data, set up any necessary remote working. With all support packages, we will provide 3 years telephone technical support, on hand to assist you in all your technical needs and AVG Cloudcare anti-virus.
All this comes at a simple, fixed price, payable in easy lease instalments over 3 years. With our Flexi-Lease solution, you can even upgrade your equipment after 2 years, so you will always have the latest technology at your disposal.
If you prefer a bespoke quotation, please contact us on 0207 111 1643 or email@example.com and one of our experienced network specialists will be delighted to advise you.
If HardSoft include Cloud Back Up within the Network solution, why do you also provide external USB hard drives?
Every company at some point suffers a major data loss. Skimping on Back Ups is a long-term false economy, and if anything, we would recommend more back up methods! Additionally, the Cloud is dependent on your Broadband speed for restoring. That means it could take days to restore all your data from the Cloud. Restoring from a Hard Drive is fast, simple, and often if we need to restore all the Data to Server, we rely on restoring from a mixture of the two sources.
Will you install my software onto the new Server?
Yes! Our installation is a start to finish service, and we will migrate data from old systems to new PC’s and Servers. Any existing Hardware such as printers and scanners will also be integrated. However, we will not be responsible for maintenance of your own third-party peripherals.
Why choose a physical Server in the Office, and not a Cloud solution?
Unfortunately, the technology just is not there yet for smaller Networks. Our Network Server solution is a ‘Hybrid’ with Emails on the Cloud via Microsoft 365, and your daily Back Up going to the Cloud. These are not wholly dependent on reliable and fast broadband.
Are the computers new and why HP?
All the equipment is new, and we offer HP as they offer a good choice of Desktop PC’s and Servers. Fujitsu and Lenovo computers are available as an alternative if that is your preferred choice.
What are your Service Hours?
Our Service Hours are working days 9am to 5-30pm. We have a ‘ticket’ system for all incidents, and you will be able to track the progress of an issue. Our Engineers will aim to contact you within an hour of the ticket being raised. You can log a call via the website, email, web chat, or you can call us!
My Server is ‘down’ how soon will I get an engineer?
It is very rare a Server dies that we cannot repair remotely. However, if it does happen, we will be with you the next working day.
Why do you only offer Office 365 Business Essentials?
Most companies seem to have existing access to Microsoft Office software, and so would not need the 365 Premium versions. 365 Premium is available to lease at an extra cost, and includes access to Office licensing across five devices per User.
You can’t buy three years subscription of Office 365 but you include it within a lease?
Office 365 subscriptions are only available for one year, but we would automatically renew these. To continue your 365 subscription at the end of the three years would be at the then market price. Failure to renew 365 at this point would mean Microsoft ceasing your emails.
How quick is delivery?
For a Bronze option where we configure all the equipment and ship it to yourselves to install, delivery is normally 4-5 days. On Silver or above installation is included, and we would require 7 days’ notice to book in a mutual date.
How disruptive will be new Network installation be?
We always aim to be as discreet and quick as possible, but there will always be some downtime as data is moved and new systems are installed.
How long does the installation take?
Generally, we allow 2 days for an average 5-user network, moving up to 4 days for 15-user network. Though on these networks we would put two IT engineers in to halve this and save time.
Can you install at weekends?
Yes we can for a small extra fee!
Are there any extra costs?
No, though should you ask us to look after third party software or peripherals not supplied by us, then there would be a per incident charge. Additionally, should you relocate offices or need our consultancy services on GDPR or Cyber Essentials, then these will be extra.
How experienced is your Network installation engineer?
All our Engineers have at least five years of experience.
Do you dispose of the old equipment?
We do and if you require a destruction certificate please ask! Your old Server will be kept for thirty or more days before any disposal.
Can a New or Start Ups company lease a Server and Network system?
Yes, they can! If the Company has not Filed Accounts at Companies House then we will need extra info to underwrite. This means we would require Directors info to ascertain the business owners have clean credit histories, and would need at least two months bank statements that can prove affordability. If the business is so new that this info is not available, then the owners personal bank statements will be sufficient. We would just need to check that the Bank Account is used within its limits, with no unpaid or returned items.
Why multiple hard drives in the Server?
These are configured into a RAID array (Redundant Array Inexpensive Disks). RAID mirrors data from one drive to another to prevent the loss of a Drive, which would result in data loss and downtime for repairs. With basic Servers, we supply two hard drives that mirror each other. On Networks that are more powerful, you may have several drives. Several drives protect against multiple drive failures, but also improves the read/write access speeds, which is important on networks with large amounts of users.
Can you supply a Rack Server instead of a Tower Server?
Yes, all are available in a Rack style for the same price. You naturally will need a Rack. Please note that Rack Servers are generally much noisier.
Sophos Intercept X is included on the GOLD Network options. Is this the best Anti Ransomware software?
We believe so as it is easy to manage and maintain. Our second choice would be MalWare Bytes for Business, though you would need an IT expert at your end as it is more difficult to manage.
Why a Draytek Router Firewall?
We have used Draytek for many years and find the product to be the most reliable, which is essential given its key importance. No Router=No Internet.
I already have some of these peripherals on the Quotation. Can I re-use these?
Not generally. We are going to be responsible for maintaining your system, and would prefer that everything is new and the products are ones we have an in-depth knowledge of.
How long will the UPS last in event of a power failure?
Only for a matter of minutes. It provides power to safely shut the Server down. There is no such thing as UPS that can keep your IT running during a Power outage, and you would need then to buy a Generator!
Does the equipment need to be insured?
Yes, it does. Please cover it under your normal business policy, or we can add it to a policy we offer at a cost of about £110 per year for each Device.
Do I have to pay a lump sum at the end to own the computer?
Our Flexi-Lease includes the option to own for normally £1 after the lease terminates.
What happens at the end of the lease to my Office 365 subscription?
We will contact you 30 days from the end to offer a renewal that would be for a further year.
If I do not renew Office 365 what happens next?
You have 30 days grace from Microsoft before your emails are locked. If you don’t renew then after a further 30 days, Microsoft will delete your account.
What happens at the end of the 3 years to my support?
Support terminates when you stop paying but there are options… Apart from taking a new system as an option, you can continue paying for the Support and warranty of your Server and PC’s which also includes the AVAST CloudCare subscription for a further year and service visits. This is paid at 50% of your in-contract cost.
If I take up your Extended Support for the fourth year at 50%, does it include the Office 365 subscription?
No, it doesn’t and 365 must be paid annually.