Mobile Phone & Mobile Broadband SIM Plans

To keep your Account Active and Direct Debit alive we will take a 0.01p per month payment. If you exceed the Data Allowance then these fees will be charged to you. Additional products such as World Travel Select, TravelFree and TravelPlus will be added to your Direct Debit as requested.

You can cancel at any time, subject to 90 days notice.

WE do this for two reasons. Firstly even though its free and there maybe no extra fees in a month we need to collect the sum of 1 pence per month to satisfy Vodafone that you are an active client. Secondly should you exceed the 10GB Data allowance then you will be charge the additional use.

No there isn’t.

Apart from any additional Data fees then there is a Late payment fee of £5. Itemised paper bill £1.54 per month. Additional bill copy £1.54. Plan switching charge £20

It is unlimited in the UK. However, in the EU it is not.

Yes you can. We will monitor your data use and if over 3 months you use more data than your allowance provides we reserve the right to move you to the higher package. This is in your best interest to avoid additional data fees. We will contact you regarding this. We cannot downgrade to a lower Data package.

Yes, Vodafone NetPerform is a downloadable utility that will give you all the stats you need to keep control and within your Data limits. If you find you’re often going over your limit, change to a plan with a bigger data allowance, or try adding a data cap to your existing plan. One off ‘bolt-ons’ can be added.

As with all telecoms companies our line rental is billed in advance and calls are billed in arrears, so your first bill may be slightly higher than expected due to pro rata billing.

Yes, enter your location athttps://www.vodafone.co.uk/network/status-checker and you can see the current signal status.

Yes, we will do just as soon as Laptop manufacturers release compatible Laptops. We are expecting the Dell Latitude 9510 very shortly with 5G laptops to follow from HP and Lenovo.

For each additional 250MB of Data used, the charge is £5.00 plus VAT.

An Autobar can be set on your account. The Autobar can be set by data consumption or by spend. On a breach of the Autobar we can just send an Alert or you can choose to apply the Autobar immediately.

Yes, we impose an Autobar at £40 plus VAT of overspend and this will be an Alert sent. If you continue for two successive months to breach this limit we will move you to next Data tariff up to reduce your ongoing costs.

All the info for the Billing limits on mobile subscriptions is here; Mobile Bill Limits.

Yes. All of the info on Data Usage is here; Fair Usage Policy.

5G and 4G data plans are the same – so as long as you stay within your allowance, your data will not run out. 5G speeds are much faster than 4G, but this doesn’t mean you will use more.

5G utilises technology to deliver data on multiple network carrier frequencies. This superior capacity allows for more devices to be connected at once and with increased data upload and download speeds and lower latency.

There is only a limited supply of bandwidth which can be used for mobile communications. Therefore, as new technologies are developed, they need a place to live within the radio spectrum, space currently being used up by older, less utilised technologies.

Most major mobile network companies in the country have rolled-out their 5G network plans, with 2022 a common target for 100% coverage. In fact, compared to other European Countries, the UK is relatively more advanced with its roll-out. Click here to see if your area is covered.

With its increased speed and lower latency, 5G will improve many areas of daily life, including vehicle communication, mobile communication, VR and AR, cloud storage and gaming, smart homes, logistics and shipping and many, many more exciting applications.

Yes. 5G isn’t here to replace 3G or 4G, but rather it will work as an additional layer on top that runs at higher and faster frequencies.

5G uses less power than 4G as it can swiftly switch to low-energy use. This allows you to extend the battery life of your 5G devices and stay unplugged for longer.

5G will serve as the means to connect many devices at once. Increasingly referred to as the Internet of Things (IoT). Each new device introduces new security risks and considerations should be taken by providers and users alike to ensure the hardware, software and configuration of each device is as secure as possible.

To keep your Account Active and Direct Debit alive we will take a 0.01p per month payment. If you exceed the Data Allowance then these fees will be charged to you. Additional products such as World Travel Select, TravelFree and TravelPlus will be added to your Direct Debit as requested.

Yes. All of the info on Data Usage is here; Fair Usage Policy.

All the info for the Billing limits on mobile subscriptions is here; Mobile Bill Limits

Yes, we can keep you on the same tariff or alternatively, please contact us to change it.