360° Support Wrapper

360° Support Wrapper & Our 3-Year Inclusive Support Package

The normal Apple warranty is just one year, at HardSoft every Apple Mac comes with 3 years technical support & warranty and a Loan Mac, shipped to you via next-day delivery, should yours ever need repairing!

The normal Apple warranty is just one year, with Devices for Teams every one of your Devices comes with:

– 3 years of technical support and our ‘No Quibble’ Warranty
– Preconfiguration to your own build requirements
– Loan Mac, shipped to you via next-day delivery, should yours ever need repairing!
– Telephone support helpdesk during business hours
– Onsite or remote diagnosis and fault repair service
– Keep everything Safe & Secure. Our Accidental Damage Cover is available on all your devices

With over 35 years of experience in the field

HardSoft has a team of both internal and field engineers & offer enhanced warranty options. All engineers have certified Apple training and are available for ad-hoc visits to deliver training for your staff & support services should you need any help.

Included with Devices for Teams is our telephone support helpdesk

Last month our support team had over 4000 conversations with our customers & got back to 95% of them within 1-hour. 9:00-17:30 Monday-Friday, where we offer a remote diagnosis and fault repair service. We sort your IT issues in rapid time so you don’t have to – don’t let IT hinder your productivity!

We offer a full imaging service, based on role types & IT requirements

We ensure these are always updated if your needs change meaning any new subscriptions are set up quickly and easily. If you choose to use our MobileDevice Management service we can make this process even easier by leveraging the powerful features of our trusted Mobile Device Management (MDM) software Cisco Meraki.

Call Sophie or Steve on 0207 111 1643

They are happy to come along for a meeting

Or Contact Us Here

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