Exploring Copilot: How AI Can Transform Your Business

4th July 2024
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The past year has seen a prominent rise in the use of AI within the workplace. In this blog, we will explore the Copilot enigma and how AI can impact your business.

A Brief Look Back

First, let’s take a step back to an era before mainstream AI. Just 16 months ago, we lived in a world where we wrote all our emails from scratch. It’s incredible to think about how rapid the AI boom has been.

Back in the summer of 2022, if someone mentioned AI, you might have thought of Hal 9000 from 2001: A Space Odyssey or Skynet from The Terminator. AI meant scary computers taking over, not the helpful tools we see today.

The real game-changer arrived on November 30, 2022, when OpenAI launched ChatGPT. This simple web-based tool allows users to ask questions or make requests, delivering responses that are surprisingly effective.

By January 2023, ChatGPT had become the fastest-growing consumer software application in history, reaching over 100 million users.

The AI Race: Microsoft Copilot vs. Google Gemini

Microsoft, having partnered with OpenAI since 2019, saw the potential and began integrating AI into their services. Google, not wanting to be left behind, announced their AI assistant, Bard (now known as Gemini), right before Microsoft unveiled Copilot.

Both AI assistants integrate seamlessly into the applications we use daily, like Microsoft 365 and Google Workspace, making AI mainstream and accessible.

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Addressing AI Concerns

Of course, the rapid rise of AI has sparked concerns about job displacement, plagiarism, and misinformation. An independent survey commissioned by Microsoft in early 2023 surveyed 31,000 business leaders and employees worldwide.

Surprisingly, the results showed that employees are more excited about AI lightening their workloads than they are worried about job loss.

  • 49% of people are worried that AI will replace their jobs, but 70% would delegate as much work as possible to AI to lessen their workloads.
  • 76% are comfortable using AI for administrative tasks.
  • 80% want AI to assist in summarizing meetings, action items, and planning their day.

These findings indicate a growing AI-employee alliance where AI handles routine tasks, allowing humans to focus on innovation and growth.

Overcoming Digital Debt with Copilot

Tools like Copilot and Gemini are more advanced than ChatGPT, as they integrate into your daily workflow.

Copilot works within Microsoft 365 apps like Word, Excel, and Teams, while Gemini integrates with Google Workspace apps like Docs, Sheets, and Slides. These assistants leverage real-time business data, enhancing productivity while ensuring privacy and data security.

Microsoft’s survey revealed key insights:

  • 54% of respondents struggle with time or energy to do their job.
  • 55% are concerned about a lack of innovation.
  • The average employee spends 57% of their time communicating.

AI assistants can address these issues by summarising meetings, identifying key points, and suggesting action items in real-time. This reduces time spent on administrative tasks, allowing more focus on meaningful work.

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Security and Compliance

Ensuring data security with AI tools is crucial. Microsoft 365 Copilot includes enterprise-grade data protection, ensuring that your sensitive business data remains secure.

Want to learn more?

The AI boom is here to stay, and integrating tools like Copilot can significantly enhance productivity and innovation in your business.

If you’re curious about how AI can benefit your organization, join us for a deeper dive into setup and security in our upcoming webinar.

Thank you for joining us, and if you have any questions, feel free to reach out!