Tech Support

Our HardSoft Tech Support team has over 35 years of knowledge and experience on solving Hardware and Software issues. These might be occurring in your devices. HardSoft will make sure your device will be looked at with the upmost urgency. All while sending you out a temporary replacement machine whilst we fix your broken one. This is to ensure you do not loose any critical time with your work and can get you moving. Our Tech support team will occasionally post YouTube videos explaining different options of security and networks that are available to help you grow and strengthen your business.

What Should Businesses Include in Their Contracts for Remote Workers?

11th October 2023

Remote work has become increasingly prevalent, offering employees flexibility and companies the ability to tap into a global talent pool. According to the ONS 44% of UK workers currently work remotely in 2023, which is made up of 16% full-time remote workers, and 28% hybrid workers (who split their time between home and the office). […]

SafeGuard Is The Affordable Answer To Business IT Device Insurance

3rd October 2023

SafeGuard is a specialist type of insurance for businesses’ computer hardware. It has been developed specifically to meet the necessities of companies who are bulk leasing IT equipment. Do Businesses Really Need Computer Hardware Insurance? Imagine the moment when a power surge fries your servers overnight, rendering your vital data inaccessible. Picture the chaos that […]

Protect your Digital Flock with Shepherd MDM

18th August 2023

Shepherd is a specialised Mobile Device Management system for Apple devices. It allows business owners and HR managers to easily protect your ‘flock’ of digital devices. What Is Mobile Device Management? Mobile Device Management systems, or MDMs as they are better known, are software that allows businesses to administrate, control, and secure your mobile IT […]

Return of the Dock – A Guide to Laptop Docking Stations

12th January 2023

What are laptop docking stations? The ongoing rise in laptop docking station popularity is both reasonable and undeniable: in the modern tech climate, professionals can require a multitude of peripherals, and so extra ports are a must. Laptop docking stations offer a more efficient way of connecting multiple peripherals to your laptop, a critical solution […]

Microsoft Surface Pro 9 versus Surface Pro 9 5G

5th January 2023

Understanding and comparing the new Surface Pro 9 You may have heard some buzz surrounding Microsoft’s latest Surface Pro announcement – and whether you’re excited or underwhelmed, there is no denying that the devices from this release are sparking divisive conversation within the tech industry. Two seemingly very similar laptops The Microsoft Surface Pro 9 […]

Myth Busting Computer Leasing: Is It Really Too Time Consuming?

1st January 2023

There are plenty of outdated myths that are still floating around regarding computer leasing. Negative perceptions persist in the minds of some business owners based mainly on an unfortunate mix of: Sadly, this prevents some companies from taking the leap with computer leasing, which could improve their cashflow by spreading the cost of devices. Modern […]

Simple Computer Hardware Storage Solutions For Businesses With Boomerang

28th December 2022

Businesses could benefit from affordable and easy-to-use computer hardware storage solutions with Boomerang. Boomerang is a computer hardware reprovisioning service that also comes with many useful extra features that you won’t find in most reprovisioning services on the market. Computer hardware reprovisioning services, or computer device repurposing, as it is sometimes known, allows businesses to […]

How To Retrieve Hardware from Ex-Staff With Boomerang Reprovisioning Service

22nd December 2022

What Can The Boomerang Computer Device Reprovisioning Service Do For Your Businesses? Reprovisioning services, also known as computer device repurposing services, allow you to do more with your IT resources.  Computer reprovisioning services like Boomerang make it easier to:  Reprovisioning is, therefore, useful to your business device strategy. It extends the utility of valuable hardware […]

What do you do with an old laptop in the UK?

21st January 2022

Whether your laptop has broken, or it’s not working as well as it should, or you’re simply looking to upgrade to a better model, it can be difficult to know what to do with your old laptop. There are a whole host of different things you can do with your old laptop – from donating […]

Support & Configuration Services for PC’s is included within DaaS.

15th January 2021

A Device as a Service solution means inclusive pre-configuration, direct delivery and support When it comes to IT, there’s no one-size-fits-all solution. Before your new devices are ready to ship, they need to be configured to your needs. Included in our Flexible DaaS solution is our Support Wrapper which includes – pre-configurations, deployment and remote […]