Tech Support

Setting up New Devices onto your Network

12th August 2020

Whether you are using an On-Premise server or Office 365 your network PC’s should be attached to a Directory Service so that you have some control who can login.  That way you have control over passwords and the device if a staff member leaves.  Below are instructions to attach your device onto a Directory Service. […]

How to Backup and Restore your Emails in MS Outlook

If you are migrating your emails to another host or simply looking to backup your emails then follow the instructions below. This guide will show you how to export your emails, but you will also learn how to import them back.  Exporting Emails Step 1. Open Outlook and click  File. Step 2. Select Open & Export, then click  Import/Export. Step 3. On the Import and Export […]

How to Install Microsoft Office and add your Email Account

Microsoft Office is now generally licenced via subscription and your Microsoft Office 365 package. If you have either a Microsoft 365 Standard or Apps for Business you can follow the instructions below to install and activate Microsoft Office on your computer.  Alternatively, you can purchase a boxed Microsoft Office 2019 for which instructions for this […]

How to Create and Manage an Office 365 Mailbox/Email Address

If you are utilising Microsoft Office 365 and would like to manage or create a new email address, please follow the below instructions to do this in the Microsoft Office 365 admin centre. Log into with your Admin details. They are usually in format (you can always request these details by emailing Once […]

How to add users on an On-Premise Server for your Networked PCs

If you have a physical server in your office then this controls your networked computers.  You can follow the instructions below to create or amend your user accounts. Log into the physical server desktop but entering the Administrator credentials(we can create you a remote shortcut if required) Choose Start→ Administrative Tools → Active Directory Users and Computers. You […]

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