How Can Device As A Service Help My Business Scale?

1st June 2021
ScaleUp, StartUP

An often-overlooked element of a successful business scaling plan is a strategy for sourcing tech hardware.

Device as a Service is one of the best, and easily the most flexible options for businesses who want to add scale.

Businesses often become bogged down in theory, hiring, and software strategies without looking at essential practical elements like providing the right devices and how this process can be streamlined to help the business scale.

The concept of adding ‘scale’ to a business is thrown around a lot in corporate environments, so much so that it has virtually become another jargon term with confused or overlapping meanings.

Most commonly, when we say scale, we’re often really meaning growth. An expanding of the business to provide more services to its clients and increase its profits exponentially moving forward.

When we consider a business’s growth and how it can take steps to accomplish that in the sense of hiring new staff, then it quickly becomes clear that a flexible and adaptable hardware supply chain is crucial.

Leasing or traditional buying approaches to a company’s hardware needs are both valid methods. They will suit a range of business models and requirements. However, when we look at the needs of medium size enterprises who want to take the next step and create a fool proof growth strategy, this is where DaaS becomes the clear choice.

Device as a Service is the leasing model most suited to helping businesses scale. This is because its focus is service for the customer, not simply on the devices it delivers.

With DaaS, upgrades, support, maintenance, and above all, flexibility is built into the subscription’s offering. This delivers businesses with an adaptability to quickly scale their hardware assets up or down, or even exchange them for more role appropriate pieces of equipment.

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What is Adding Scale Really About?

While scale and growth are used interchangeably, they in fact have two different meanings.

Adding ‘scale’ can either mean putting in place plans and infrastructure to enable exponential growth, or a second interpretation is growth without significant investment of resources.

This latter definition is particular popular in the eyes of start-ups. The idea of increasing profit without investing in more resources is attractive. However, usually there are limits on the reality of this. Some can be accomplished by investing in automation software, but even then, SaaS can be awfully expensive and is a significant investment in itself.

Much of the time adding real infrastructure for quality scale (scale that delivers better service to the end customers and is sustainable) involves expanding your team. is where DaaS come to the rescue. Adding scale in terms of your workforce could look like:

  • Hiring more staff.
  • Creating a new department.
  • Downsizing a department.
  • Bringing on one essential new hire.
  • Evolving staff’s roles and working methods.
  • Redundancies.
  • Moving staff to a work-from-home model.
  • Bringing in freelancers.
  • Hiring temporary staff for a major project.

It is now apparent that many of these options require more tech devices. Yet, quite a few of them could be temporary, or the additional devices could be financially costly. If the additional staff are temporary, buying the hardware will be incompatible.

Even in a straightforward scaling situation where you hope to hire permanent new staff, there are complications to adding growth.

One dilemma many businesses face in their approach to growth is when and how to expand. If the business succeeds and drives more demand, this is excellent for revenue.

However, it will have an increased strain on its resources for most business models. If they hire more staff to increase resources before more profit is gained, it poses a big risk. That increased demand could dry up or be revoked.

On the other hand, if they don’t increase resources to meet the demand, they could risk putting out an inferior service and stifling their growth.

Knowing when and how to expand is a constant case of strategizing and careful manoeuvring.

How DaaS Makes Scaling Easy

Device as a Service makes the scaling strategy far simpler. With a DaaS subscription, such as Hardsoft’s Devices for Teams, businesses receive:

  • State-of-the-art devices, including desktop computers, laptops, tablets, 2-in-1 tablet devices, smartphones etc.
  • Complete installation and configuration of devices, so work can be started immediately. All staff’s personal work accounts, applications, software etc. are ready to go.
  • Full 360 support and maintenance to keep devices up to date and functioning at peak efficiency.
  • An assessment of which devices would best suit your team and business goals.
  • Access to upgrades throughout your subscription, removing the fear of slow machines, obsoletion or lost productivity.
  • Exchanges when staff’s working roles change, or circumstances change e.g., COVID lockdowns.
  • Penalty-free returns on devices you no longer need. Hardsoft is one-of-a-kind when it comes to offering a truly penalty-free returns policy on devices.
  • Mix and Match DaaS for Apple, Microsoft, Lenovo, and HP. Most manufacturers have a DaaS option but only to utilise their own devices. Hardsoft is unique in letting business mix and match with their hardware from various manufacturers.
  • We take care of end of life for devices, such as collecting and ethically reselling or recycling the old devices when you upgrade.

Naturally, this breadth of service and flexibility when it comes to your hardware allows business a great deal of opportunity when it comes to adding scale. When the amount of tech hardware is so adaptable and flexible, businesses can pivot in any way they need to achieve the scale they desire and increase profits.

Hardsoft offers a true hardware strategy all the way from selections, to ordering, deployment, delivery, set up, upgrades, recycle, and exchange. Our DaaS service takes into account the whole lifecycle of the device.