Customer reviews

Hardsoft was established in 1984 and are proud that more than half of all our business is from our existing customers.

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Every customer is asked to complete a Customer Service survey for Feefo. The ratings and reviews collated by Feefo are verified via sales data and therefore independent and are recognised by Google. In 2015, HardSoft was awarded a Gold Trusted Merchant accreditation. These are only awarded to businesses who receive an average Service Rating of between 95% and 100%.

Hardsoft is a company that is large enough to cope but small enough to care. Personal service is the key. We do not use voice mail – you will always find somebody to help. Our Technical helpline does not operate from abroad on an expensive call cost – we will telephone you back if we are busy. We won’t hide behind terms and conditions – we employ real people that give real & honest answers.

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