Support Plans

Things you need to know.

Once you have chosen your Device you need to complete an online application form at 'Check Out'. Once processed, we will email you an agreement to sign securely online. Delivery will then be arranged to suit you.

An administration fee will be applied by our Direct Debit collector with the first payment and is £50 should the value of your order be below £23 per week. Above this then the fee will be £100.

Our 'Flexi' solution allows Cancellation and Change to new Devices after 24 months. For Apple devices, this is 18 months. Cancellation is subject to a fee per Device of £75 plus VAT to collect and reprocess.

Our 'Pure' solution is only available to established Limited Companies who have been trading for two or more years.

All prices exclude VAT and are quoted per week. Business Users only.

HardSoft Ltd and its agents will make enquiries to verify the information to enable fair consideration of the application. We reserve the right to decline an application. Please see our Fair Processing Notice as to how we choose to exchange, on an ongoing basis, this information. We share information to assess creditworthiness, and product suitability, check your identity, manage your account, trace, and recover debts and prevent criminal activity.